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Dear All, 

Thank you all your replies on this topic.
I found that there is a workaround where by I use either TeamViewer or VNC to launch the software “locally” and then users can connect via VPC and RDP and use the software no problem. I just asked them not to close the software.

We might invest in a nice RTX 8000 incase these pandemics happen more frequently (I certainly hope they don’t!).

Best,
Ben

> On 20 Mar 2020, at 20:41, Arvonn Tully <[log in to unmask]> wrote:
> 
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
> 
> ****Commercial Reply****
> Dear Community
> 
> In my experience, Arivis Vision4d or Imaris will run over RDP, if the
> *host* computer is running: Windows Server 2016 R2 and a Quadro;
> Windows Server 2019 with a Quadro;
> Windows 10 with either AMD or Nvidia  Gpu
> 
> Windows 7, Vista, Windows 8 are out of luck, time to upgrade.
> 
> Please contact the appropriate regional support team if you have further
> specific questions.
> 
> Officially, Vision4d only work via RDP with Windows Server 2016 R2 or later
> with a Quadro.
> But as I learned today, unofficially, you can get it running on Windows 10
> without much trouble.
> Cheers
> Arvonn
> 
> 
> 
> ----
> Arvonn Tully
> [log in to unmask]
> 
> 
> On Fri, Mar 20, 2020 at 2:26 PM S Ram <[log in to unmask]> wrote:
> 
>> *****
>> To join, leave or search the confocal microscopy listserv, go to:
>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>> Post images on http://www.imgur.com and include the link in your posting.
>> *****
>> 
>> I have observed a similar problem that Ben is describing. We have a rtx
>> 2080ti card on one computer and a p4000 card on another computer. I have no
>> issues with remotely viewing images on Imaris on the compiter w p4000 GPU
>> card but on the other computer imaris won't even start up in rdp.
>> Interestingly if i already have an imaris session open on the computer with
>> the rtx2080i card, then I am able to view those images remotely.
>> 
>> Sripad
>> 
>> On Fri, Mar 20, 2020, 10:12 AM Michael Giacomelli <
>> [log in to unmask]>
>> wrote:
>> 
>>> *****
>>> To join, leave or search the confocal microscopy listserv, go to:
>>> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
>>> Post images on http://www.imgur.com and include the link in your
>> posting.
>>> *****
>>> 
>>> Hi Ben,
>>> 
>>> RDP redirects drawing commands from the GPU to the network and then your
>>> local computer renders them.  Hence by default there is no GPU in an RDP
>>> session, so software that requires one will not work correctly.
>>> 
>>> It is possible to set up an RDP session with GPU pass through (meaning
>> the
>>> local GPU on your laptop is used), but it requires hardware and driver
>>> support on the local machine.  I have always had more luck using
>> something
>>> like VNC that screen captures the remote session when I needed GPU.
>>> 
>>> Mike
>>> 
>>> On Fri, Mar 20, 2020 at 12:57 PM Ben Sutcliffe <
>> [log in to unmask]
>>>> 
>>> wrote:
>>> 
>>>> *****
>>>> To join, leave or search the confocal microscopy listserv, go to:
>>>> 
>>>> 
>>> 
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.umn.edu_cgi-2Dbin_wa-3FA0-3Dconfocalmicroscopy&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=d60BCijs9toijd74nGDWMGsElOHuG_HRVIjQoc-dqww&e=
>>>> Post images on
>>>> 
>>> 
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.imgur.com&d=DwIFaQ&c=kbmfwr1Yojg42sGEpaQh5ofMHBeTl9EI2eaqQZhHbOU&r=0LyF_z8oU1XGGyisIeOIXyIGIM5IYb3NcLjxHjUca5Y&m=gtvoyNiByk5kqnOoQxuL17cfwknGVY2tWlqt-TzaBTI&s=RmsvO4mNq3-J3suCo5VRZ61j1c_Z7IS3WUaVHW2k4EQ&e=
>>>> and include the link in your posting.
>>>> *****
>>>> 
>>>> Dear All,
>>>> 
>>>> We are now working remotely from home as I guess a lot of you are.
>>>> I spent a long time setting up RDP access to all our systems and
>> analysis
>>>> machines.
>>>> We allow users to access the analysis machines via RDP and this is
>>> working
>>>> very well for Huygens (all deconvolution and rendering works
>> perfectly).
>>>> 
>>>> However when using Imaris and trying to look at a dataset over RDP from
>>> my
>>>> MacBook Pro to an analysis workstation, fitted with a NVIDIA GeForce
>> GTX
>>>> 1080, in 3D Volume view or slice mode I get the following error “Sorry,
>>>> your graphics board does not support this visualisation mode. It may
>> help
>>>> to turn off some channels.”
>>>> 
>>>> Could this be down to the fact that the GPU is a NVIDIA GeForce GTX
>> 1080,
>>>> a gaming card, and not a Quadro of some description? When I try
>>> connecting
>>>> into an older workstation that has a NVIDIA Quadro 4000 and an old
>>> version
>>>> of Imaris I can see the rendering correctly.
>>>> 
>>>> Can anyone help with some tips on setting up my NVIDIA GeForce GTX 1080
>>> to
>>>> work with Imaris over RDP?
>>>> 
>>>> I look forward to hearing from you and working from home on this nice
>>>> little project.
>>>> 
>>>> King regards,
>>>> Ben
>>>> 
>>>> --
>>>> Dr Ben Sutcliffe
>>>> Cell Biology Division / Light Microscopy
>>>> MRC Laboratory of Molecular Biology
>>>> Francis Crick Avenue
>>>> Cambridge Biomedical Campus
>>>> Cambridge CB2 0QH, UK
>>>> 
>>> 
>>> 
>>> --
>>> Michael Giacomelli, Ph.D.
>>> Assistant Professor
>>> Department of Biomedical Engineering & Institute of Optics
>>> University of Rochester
>>> 
>> 

--
Dr Ben Sutcliffe
Cell Biology Division / Light Microscopy
MRC Laboratory of Molecular Biology
Francis Crick Avenue
Cambridge Biomedical Campus
Cambridge CB2 0QH, UK