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Thank you all guys,

This is a very important piece of information!

On my side, I can contribute adding that instead ZEN black for the light-sheet LZ.1 correctly works after installation of the latest windows updates.

Best,

Davide
--
Davide Accardi, PhD.
Champalimaud ABBE Platform
Advanced BioImaging and BioOptics Experimental Platform
Scientific and Managing Leader

Champalimaud Centre for the Unknown
Av. Brasilia, Doca de Pedroucos
1400-038 Lisbon, Portugal
T (+351) 210 480 139

www.fchampalimaud.org
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> On 19. Jan 2019, at 00:59, Lisa Cameron <[log in to unmask]> wrote:
> 
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
> 
> We had all models of our Zeiss confocals running Zen Black not working with the windows update and even the 510 using LSM software.
> uninstalling and hiding the windows updates allowed Zen Black or LSM software and the system to work again.
> (I had to combat the automatic re-downloading and updating forced by my IT and uninstalled a few times on one system and ultimately disconnected my systems from the network)
> 
> My dept IT found some window update replacement:
> https://www.catalog.update.microsoft.com/Search.aspx?q=KB4487345
> that they wanted me to use, so I tested it with my offline Zen black license on a computer not running a confocal system, but this new windows update still killed Zen black.
> 
> I've been in touch with my Zeiss service rep throughout and he was very helpful and informed me that Zeiss knows about the issue and it has been escalated to Germany for a hotfix, but no word on how long that might be.
> 
> But yes, the Windows update is affecting much more than Zeiss software, so hopefully the solutions by Microsoft will help the proper operation of Zeiss software - hopefully by next month's release...
> 
> Best,
> Lisa
> 
> ([log in to unmask])
> Duke LMCF
> microscopy.duke.edu