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Dear Theresa and dear List,

you can find our facility rules and policy here 
<https://owncloud.tuebingen.mpg.de/index.php/s/GLqy09lwhfj5Aje>.

For every new user, at first we read quickly through those rules 
together, underlying the key points about usage and safety.
Then, after they have read it carefully on their own, they should send 
an email to us, with their PI CCed ,stating that they read and 
understood all the contents. Without this email the person can not be 
considered a user of the facility and can therefore obtain neither 
trainings nor access to any of the instruments.

As Andreas, we do also have mailing lists for all users of a certain 
microscope. Those mailing lists are used from facility staff to notify 
about instrument issues/updates/downtimes/ etc.. and to give general 
warnings (e.g. we found contamination on objectives, etc..). Users use 
those mailing lists too to notify each other about last minute changes 
to their bookings.

We also ask the users to fill up a comment at the end of their session 
stating if everything was OK, or if they had some minor issue (e.g. 
software crashed; found the microscope table dirty; etc...). Even though 
not every user leave a feedback behind, this system is helping us a lot 
to keep track of messy users and to prevent damage.

Cheers,
Aurora


-- 
Light Microscopy Facility
Max-Planck-Institute for Developmental Biology
Max-Planck-Ring 5
D-72076 Tuebingen
Germany

Phone:  +49 7071 601 1443
e-mail: [log in to unmask]



On 5/9/2018 5:28 PM, Swayne, Theresa C. wrote:
> *****
> To join, leave or search the confocal microscopy listserv, go to:
> http://lists.umn.edu/cgi-bin/wa?A0=confocalmicroscopy
> Post images on http://www.imgur.com and include the link in your posting.
> *****
>
>
> I’d greatly appreciate any input from core facility directors/managers/staff.  How do you inform users about basic core policies – such as lab safety, food/drink, cancellation policies, acknowledgements?
>
> If you have an online or paper agreement that users must sign, does it help with compliance?
>
> For core facility users, how would you prefer to be informed about core policies?
>
> My main goals are
>
>    1.  to provide more explicit expectations and consequences, mostly aimed at those few inconsiderate users who don’t respond to repeated verbal reminders; and
>    2.  to increase our rate of acknowledgement in published papers.
>
> Many thanks!
> Theresa
>
> ------------------------------------
> Theresa Swayne, Ph.D.
> Associate Research Scientist
> Manager, Confocal and Specialized Microscopy Shared Resource<http://hiccc.columbia.edu/research/sharedresources/confocal>
>
> Herbert Irving Comprehensive Cancer Center
> Columbia University Medical Center
> 1130 St. Nicholas Ave., Room 222A
> New York, NY 10032
> Phone: 212-851-4613
> [log in to unmask]<mailto:[log in to unmask]>
>
>