Search the CONFOCAL archive at
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal

I just had a very good experience with Molecular
Devices.  I went onto their website and sent an email
to technical support.  A nice guy by the name of Chad
Moynihan helped me troubleshoot the problem.  Perhaps
you should try that approach.

Good luck,
Sandra Clayton
Manager, Imaging Core
BIIR
Dallas, TX

--- "Vergara, Leoncio A." <[log in to unmask]> wrote:

> Search the CONFOCAL archive at
>
http://listserv.acsu.buffalo.edu/cgi-bin/wa?S1=confocal
> 
> Sorry this is not properly a confocal question but
> on a related subject.
> For many-many weeks I have been trying to contact
> the people at
> ex-Molecular Devices office. I have left messages,
> sent e-mails, spoke
> to operators, etc. But they would not return my
> calls. This happened
> after the company got purchased. Our local rep is
> not with the company
> anymore and the person on charge of metamorph issues
> for our corner of
> the world is not responsive. We heavily use the
> software for image
> analysis and also for image acquisition, we are in
> the process of
> putting together a new complex imaging setup and we
> were counting on
> upgrading a metamorph premier license to control the
> system, all
> components are due to arrive soon, however I have
> been unable to get an
> answer from the Metamorph sales people, not even a
> quote.
> 
> I have heard many rumors about the possible end of
> the product. Is this
> a problem that just affect me or our area (Houston,
> Texas) or is this a
> worldwide phenomenon? Are we witnessing the end of
> metamoprh as we know
> it? 
> 
> I would appreciate if anyone could provide
> confirmation so I can start
> the effort of finding and alternative solution. 
> 
> Thanks in advance for your help.
> 
> Leoncio A. Vergara MD
> 
> Assistant Professor
> Laboratory of Protein Misfolding Diseases (lab-PMD),
> George and Cynthia Mitchell Center for
> Neurodegenerative Diseases.
> Director of the Optical Imaging Lab. (OIL),
> Dept. of Neuroscience and Cell Biology
> University of Texas Medical Branch (UTMB)
> 301 University Blvd
> Galveston, Texas 77555-0641
> OIL phone: 409-772-3970  
> Lab-PMD phone: 409-7470019 
> fax: 409-7470015
> 
>  
>  
> 



 
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