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Julian Kittelson-Aldred <[log in to unmask]>
Wed, 20 Jun 2012 14:02:04 -0500
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Fantastic. I'll do that. Thanks so much, Garrett.

- Julian

--
Julian Kittelson-Aldred

Web Designer/Developer
Office of the Senior Vice President
for Academic Administration, UMN System

110 Morrill Hall | 612.624.4545 | [log in to unmask]



On Wed, Jun 20, 2012 at 1:59 PM, Garrett Kuchta <[log in to unmask]> wrote:

> Hi,
>
> I handle the JaWS webhotel(s). Please direct them to
> [log in to unmask]
>
> Cheers,
>
> Garrett
> On Jun 20, 2012 1:57 PM, "Julian Kittelson-Aldred" <[log in to unmask]> wrote:
>
>> Hi everyone,
>>
>> I'm looking for some help with JaWS/web hotel hosting. I have two users
>> who cannot connect to their sites (via Contribute) since Monday - but were
>> able to update as recently as last week with no issues. They connect with
>> pre-configured Contribute keys and are getting an error that the username
>> or password is incorrect. The two sites are http://www1.umn.edu/hup/ and
>> http://www1.umn.edu/ocr/
>>
>> I have tried connecting to these websites using multiple methods with no
>> success. I know that there can be problems with cross-server access
>> checking sometimes and have had to update server settings for other sites
>> from "xxxxxx.email.umn.edu" to "webhotel.tc.umn.edu" but that method is
>> failing here. I called the 1HELP and they have opened an incident ticket,
>> but I've heard nothing so far.
>>
>> Do any of you know anything/anyone that might shed light on this?
>>
>> Your help is very much appreciated.
>>
>> - Julian
>>
>> --
>> Julian Kittelson-Aldred
>>
>> Web Designer/Developer
>> Office of the Senior Vice President
>> for Academic Administration, UMN System
>>
>> 110 Morrill Hall | 612.624.4545 | [log in to unmask]
>>
>>


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