Fantastic. I'll do that. Thanks so much, Garrett. - Julian -- Julian Kittelson-Aldred Web Designer/Developer Office of the Senior Vice President for Academic Administration, UMN System 110 Morrill Hall | 612.624.4545 | [log in to unmask] On Wed, Jun 20, 2012 at 1:59 PM, Garrett Kuchta <[log in to unmask]> wrote: > Hi, > > I handle the JaWS webhotel(s). Please direct them to > [log in to unmask] > > Cheers, > > Garrett > On Jun 20, 2012 1:57 PM, "Julian Kittelson-Aldred" <[log in to unmask]> wrote: > >> Hi everyone, >> >> I'm looking for some help with JaWS/web hotel hosting. I have two users >> who cannot connect to their sites (via Contribute) since Monday - but were >> able to update as recently as last week with no issues. They connect with >> pre-configured Contribute keys and are getting an error that the username >> or password is incorrect. The two sites are http://www1.umn.edu/hup/ and >> http://www1.umn.edu/ocr/ >> >> I have tried connecting to these websites using multiple methods with no >> success. I know that there can be problems with cross-server access >> checking sometimes and have had to update server settings for other sites >> from "xxxxxx.email.umn.edu" to "webhotel.tc.umn.edu" but that method is >> failing here. I called the 1HELP and they have opened an incident ticket, >> but I've heard nothing so far. >> >> Do any of you know anything/anyone that might shed light on this? >> >> Your help is very much appreciated. >> >> - Julian >> >> -- >> Julian Kittelson-Aldred >> >> Web Designer/Developer >> Office of the Senior Vice President >> for Academic Administration, UMN System >> >> 110 Morrill Hall | 612.624.4545 | [log in to unmask] >> >>