I've used UMConnect for remote user testing. On their end, they'll need a USB headset w/ mic if you want to record the audio w/ video (or I think you can pay for a phone conferencing line to be hooked in so the recording can capture both). If no audio (synced w/ video) recording is needed, regular phone line should work fine. As I recall, you invite them into the room, then promote them to a presenter so they can do screen and/or app share. They may need a plug-in, esp. if doing screen share, and who knows, that may require an admin password. Megan ---------- Forwarded message ---------- From: David Peterson <[log in to unmask]> Date: Thu, Aug 8, 2013 at 10:42 AM Subject: Re: [WEBSTANDARDS] Advice, please: screen share for user testing To: [log in to unmask] Both Google Hangout and UMConnect can do screen sharing and are free, University licensed tools. HTH, Dave On Thu, Aug 8, 2013 at 10:40 AM, Ann Nordby <[log in to unmask]> wrote: > Hello everyone: > > We have rebuilt our staff only pages (password protected) and I want to do > some user testing with our staff, who are spread out across the state. My > plan is to do a screen share with them while we're on the phone together, > read out the tasks, and watch while they complete the tasks and describe > their obstacles. > > I've used usertesting.com before, and that worked great for public pages, > but that doesn't make sense for this section (signing staff up as testers > through usertesting.com is an obstacle, etc etc) > > Can anyone recommend a screen share software? I haven't done this before. > Thanks! > > -- > > *Ann Nordby* > Web Manager > *University of Minnesota | *Extension Center for Youth Development > 1-612-624-9343 > [log in to unmask] > extension.umn.edu/youth <http://www1.extension.umn.edu/youth> > Read our blog! Youth Development Insight<http://www1.extension.umn.edu/youth/research/> > > > -- David Peterson IT Professional Office of Institutional Research University of Minnesota http://www.oir.umn.edu 612-625-0914 [log in to unmask] -- Megan Dushin <http://ici.umn.edu/index.php?staff/view/zp8jzk4z3>, Communications Coordinator Institute on Community Integration University of Minnesota 6 Pattee Hall, 150 Pillsbury Drive SE Minneapolis MN 55455 [log in to unmask] 612-626-8649 http://checkandconnect.umn.edu