Yes, they've tried.  I guess they've talked to someone in OIT, had it fixed for a while, but then it reverts to bouncing their emails again.

I'm not an email technician, so I'm just passing this along --- I certainly have no other suggestions than trying an alternate email address.  

Kris


On Mar 2, 2010, at 11:12 AM, Brian Hayden wrote:

On Mar 2, 2010, at 11:08 AM, Kristofer Layon wrote:

I just got a call from the AEA event manager, and she said that for whatever reason (robust email defense of some kind), the confirmation and receipt emails from An Event Apart to staff at the U of M who are registering for AEA in Mpls (July 26-27) are bouncing instead of hitting their targets.

The bounce message on all of these should explain what the problem is (such as broken reverse DNS). Did they mention whether they've tried to address it? I'm curious because the U doesn't have any magical-mystical ultra-aggressive blocking criteria... if we're bouncing them they can be guaranteed many others are too, for the same reasons.

-Brian