On Wed, Jun 20, 2012 at 2:02 PM, Julian Kittelson-Aldred <
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> Fantastic. I'll do that. Thanks so much, Garrett.
>
> - Julian
>
> --
> Julian Kittelson-Aldred
>
> Web Designer/Developer
> Office of the Senior Vice President
> for Academic Administration, UMN System
>
> 110 Morrill Hall |
612.624.4545 |
[log in to unmask]
>
>
>
> On Wed, Jun 20, 2012 at 1:59 PM, Garrett Kuchta <
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>>
>> Hi,
>>
>> I handle the JaWS webhotel(s). Please direct them to
>>
[log in to unmask].
>>
>> Cheers,
>>
>> Garrett
>>
>> On Jun 20, 2012 1:57 PM, "Julian Kittelson-Aldred" <
[log in to unmask]> wrote:
>>>
>>> Hi everyone,
>>>
>>> I'm looking for some help with JaWS/web hotel hosting. I have two users
>>> who cannot connect to their sites (via Contribute) since Monday - but were
>>> able to update as recently as last week with no issues. They connect with
>>> pre-configured Contribute keys and are getting an error that the username or
>>> password is incorrect. The two sites are
http://www1.umn.edu/hup/ and
>>>
http://www1.umn.edu/ocr/
>>>
>>> I have tried connecting to these websites using multiple methods with no
>>> success. I know that there can be problems with cross-server access checking
>>> sometimes and have had to update server settings for other sites from
>>> "
xxxxxx.email.umn.edu" to "
webhotel.tc.umn.edu" but that method is failing
>>> here. I called the 1HELP and they have opened an incident ticket, but I've
>>> heard nothing so far.
>>>
>>> Do any of you know anything/anyone that might shed light on this?
>>>
>>> Your help is very much appreciated.
>>>
>>> - Julian
>>>
>>> --
>>> Julian Kittelson-Aldred
>>>
>>> Web Designer/Developer
>>> Office of the Senior Vice President
>>> for Academic Administration, UMN System
>>>
>>> 110 Morrill Hall |
612.624.4545 |
[log in to unmask]
>>>
>