alice schmid wrote:
 > The problem is the way their system is set up.  They
 > hire the minimal number of tech service reps to handle
 > the calls, but that minimal number means that people
 > have to wait an often unreasonable amount of time to
 > have something fixed.

Michael Cammer wrote:

> limitation.)  BioRad does service the computer, but the computer is Dell's
> problem.

That reminds me of having had some trouble with my private Dell
computer, recently. The Dell service was hardly any help, and it took
ages to get the right person to the phone. Just about that time I read
that Dell laid off several thousand employees...

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   Joachim Walter, Dipl. Phys.
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