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Hi Eric,

We have a service contract on the LSM510 but not on the Mira 2-photon. On one
occasion, I called up Coherent and was able to get excellent technical support
over the phone quite easily. However, you should be aware that the diode has
to be replaced at some time and it will be quite expensive.

Honey Chan
University of Alberta,
Canada

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>We are budgeting for a Zeiss LSM510 2 photon core facility and are
>trying to determine whether the service contract is essential.  We are
>anticipating hiring a skilled microscopist to run the core facility who
>will be able to take care of routine problems, however we imagine that
>the
>LSM510 2 photon can suffer some complicated problems.  Do most
>facilities operate under a Zeiss service contract?
>
>Thanks,
>
>Eric
>
>
>
>
>
>Eric C. Olson, Ph.D
>Department of Neuroscience and Physiology
>SUNY Upstate Medical
>3295 Weiskotten Hall
>766 Irving St.
>Syracuse, NY 13210
>
>office: 315-464-7776
>lab    : 315-464-8157