CONFOCALMICROSCOPY Archives

December 1998

CONFOCALMICROSCOPY@LISTS.UMN.EDU
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Subject:
Re: laser source
From:
Mark Auty <[log in to unmask]>
Reply To:
Confocal Microscopy List <[log in to unmask]>
Date:
Thu, 10 Dec 1998 11:45:12 +0000
Content-Type:
text/plain
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text/plain (21 lines) 
A 1 or 2 month wait is peanuts! We have a Zeiss 310 CLSM fitted with
Ar/Kr and He/Ne lasers. I've just had to wait 6 months (!) while
Omnichrome (apparently now bought up by MellesGriot) repaired our
Ar/Kr. I had to send it via a UK laser distributor that made matters
worse. Despite repeated emails/phone/faxes, not once did MellesGriot
get back to me. Zeiss refuse to cover Ar/Kr laser repairs on their
"all inclusive" maintenance contract although they are willing to
give me a replacement Ar so that I can get 488nm.

I find this situation equally unacceptible - it's nice to know I am
not alone but what can we do about it?

Mark

Mark Auty
Dairy Products Research Centre
Moorepark, Fermoy, Co. Cork, Ireland.
[log in to unmask]
tel 00353 2542447
fax 00353 2542340

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