>we're having a problem with the printer that at the edge of many prints
>the ribbon gets folded so that there is a red or green mark on the print.
>
>Does anybody have any idea how to solve this problem?
Sounds like a problem with alignment of the thermal print head. This
happens normally with time. We had similar problems with our XLS8300 that
were solved by a service call from the local Kodak tech support office.
John
[log in to unmask]