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July 2010

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From:
Alison North <[log in to unmask]>
Reply To:
Confocal Microscopy List <[log in to unmask]>
Date:
Tue, 27 Jul 2010 17:07:13 -0400
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Hi Carl,

The way we handle long timelapses is to have the charging software set 
up so that after 4 hours of continuous login, the charges automatically 
drop to 25% of their normal rate for the remainder of the session.  (It 
used to be 20% but now I am being told to recover more money!).  I think 
the researchers are still getting a real bargain with that, but at least 
it means they can do long timelapses without it being prohibitively 
expensive.  We ask them to set them up over a weekend if possible, or in 
the afternoon if it's just an overnight session, so that we can try to 
get users doing full-charge work on during most of the week, but 
obviously it's dependent on the microscope and the types of experiments.

Best,
Alison



Carl Boswell wrote:
> If it is a simple modification or new user who needs preliminary data 
> (as for a grant), I help the user setup and collect images for no 
> charge.  If it is a new procedure for everyone, I do the first session 
> at no charge to make sure everything is optimized.  After that, full 
> charge.  My rationale is that the system is being used, and the cost 
> of running it needs to be recovered.  If someone is trying to develop 
> either a protocol or algorithm, I view it no differently than someone 
> with a long list of treatments that needs to record results.
>  
> A bigger conundrum for me is long-term time-lapse (2-3 days), where 
> the system is on day and night and no one is tending it.  How does one 
> justify a $3000 charge for one experiment?  Even at half the charge, 
> it is still $1500.  I guess the experiment had better work.  Anybody 
> have procedures for this?
>  
> C
>  
> Carl A. Boswell, Ph.D.
> Molecular and Cellular Biology
> University of Arizona
> 520-954-7053
> FAX 520-621-3709
>
>     ----- Original Message -----
>     *From:* Armstrong, Brian <mailto:[log in to unmask]>
>     *To:* [log in to unmask]
>     <mailto:[log in to unmask]>
>     *Sent:* Tuesday, July 27, 2010 12:00 PM
>     *Subject:* Re: Core lab services vs assay development
>
>     We get around this by simply not charging for any development
>     time. We only charge for time spent collecting data (similar to Dr
>     Phillips’ suggestion).
>
>     There will always be some inherent inequity in the amount of time
>     you help some users over others. I do not see any way around that.
>
>      
>
>     Cheers,
>
>      
>
>     Brian D Armstrong PhD
>
>     Light Microscopy Core Manager
>
>     Beckman Research Institute
>
>     City of Hope
>
>     Dept of Neuroscience
>
>     1450 E Duarte Rd
>
>     Duarte, CA 91010
>
>     626-256-4673 x62872
>
>     http://www.cityofhope.org/research/support/Light-Microscopy-Digital-Imaging/Pages/default.aspx
>
>     ------------------------------------------------------------------------
>
>     *From:* Confocal Microscopy List
>     [mailto:[log in to unmask]] *On Behalf Of *Robert J.
>     Palmer Jr.
>     *Sent:* Tuesday, July 27, 2010 11:43 AM
>     *To:* [log in to unmask]
>     *Subject:* Re: Core lab services vs assay development
>
>      
>
>     I guess because I don't run a service, I don't understand the
>     problem.  You are charging simply for hours of scope time,
>     personnel time, and expendables.  Do you have sets of users who
>     lurk around waiting for you to optimize certain protocols before
>     asking you to do identical protocols with their samples?  If so,
>     you could charge them on a sliding scale starting at the same cost
>     to the original user.  Do you have lab chiefs saying "you charged
>     me $X to process five slides but you only charged my colleague
>     half that for five of his (because it took half the
>     time/expendables)?"  If so, you should ask the person who was
>     theoretically paying a premium (?) at the start whether s/he was
>     glad s/he got the results in the first place (!), and whether s/he
>     might be happy with a credit (over and above the reduced
>     time/resources from having optimized things) on the next batch of
>     slides processed_ identically_.  However, unless you have already
>     experienced serious cases of the above forms of nit-picking
>     behavior, it seems like an awful lot of bean-counting....... 
>     Generally speaking, life is not fair: a lesson that must be
>     frequently re-learned.
>
>      
>
>      
>
>>     This is not a confocal question but is realtive to the management of
>>     microscopy service cores.
>>
>>     In terms of developing a clear and fair policy for isage fees and
>>     cost recovery,
>>     the situation is very clear when we are setting up fees for
>>     services that are
>>     already established, we charge hourly for the use of equipment
>>     and we add
>>     additional changes if we need to provide assistance or training.
>>     This is usually
>>     straightforward. The problem is whne we are faced with a project
>>     that involves
>>     techniques which are not yet familiar to us or involves
>>     development time such
>>     as writing a protocol or algorithm for image analysis. In one
>>     hand I think it is
>>     unfair to the first user we charge them for the research and
>>     development,
>>     learning curve, etc when afterwards this new application may
>>     result in a new
>>     service that the facility can offer from then on... in the other
>>     hand, unless we
>>     have R&D built into the operational budget, we need to have a
>>     mechanism to
>>     recover some of the costs... 
>>
>>     I have been working on core facilities for about 10 years and I
>>     always have
>>     handled this problem on a case by case basis, I have never
>>     charged strictly
>>     according to the established fees for services, however I am
>>     always worried
>>     about the subjectivity...
>>
>>     I would appreciate if anybody could comment on this.
>>
>>     Thanks in advance..
>>
>>     Leoncio
>>
>      
>
>      
>
>     -- 
>
>     Robert J. Palmer Jr., Ph.D.
>     Natl Inst Dental Craniofacial Res - Natl Insts Health
>     Oral Infection and Immunity Branch
>     Bldg 30, Room 310
>     30 Convent Drive
>     Bethesda MD 20892
>     ph 301-594-0025
>     fax 301-402-0396
>
>
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-- 
Alison J. North, Ph.D.,
Research Assistant Professor and 
Director of the Bio-Imaging Resource Center,
The Rockefeller University,
1230 York Avenue,
New York,
NY 10065.
Tel: office	++ 212 327 7488
Tel: lab    	++ 212 327 7486
Fax:        	++ 212 327 7489

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