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Dear Susan,
Thanks for heads up. I am responsible for UltraVIEW in PerkinElmer.
None of reported issues should be present in your system. The system clearly
need imediate attention.
I propose that we take this off-line and arrange experienced enginner to
visit your department. If comunity is intersted what went wrong, we can post
service report afterwards.
Kind regards,
Fedja Bobanovic
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+44 7887 915 753