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Hello Chris,
Under INCOTERMS, the FOB designation only applies to transport by sea.
We can ship by Ex Works (EXW), which should offer you the service you
need. Your customs agent should be able to provide paperwork that would
allow the transaction to occur without sales tax.
I am sorry that Thorlabs wasn't able to make the order process smooth for
you. If you are still interested in trying to work with us please contact me
and I am confident we can cut through the red tape.
Thanks,
Tyler Morgus
Disclosure: Thorlabs Employee