On Dec 13, 12:54pm, Dr. Gordon Warren wrote:
> Subject: Re: Meridian or Noran confocals?
>         I've had a NORAN Odyssey XL with a SGI for ~1.5 years. My experience
> with NORAN has been quite different than that of Jamie's. When we've had
> problems, they have been quite responsive both on over-the-phone and
in-person
> service calls. I consider their support to be superior to that I received in
> the past when using BioRad MRC600 and Zeiss LSM systems. NORAN has to pay
> attention to the customer otherwise they will be eaten up by the big boys.
>
>         As far as a real-time CLSM, I have yet to see one better (though I
> haven't seen the latest Meridian versions). (And the new NORAN Oz sounds like
> it's a major improvement over the Odyssey.) The Nikon RCM8000 seems to be too
> heavily oriented towards UV so that it doesn't do visible light imaging that
> well.
>
> --
>-- End of excerpt from Dr. Gordon Warren


I concur with Dr. Warren's opinion on Noran's good service and support.  We
have been using the Odyssey XL for the past 1.2 yrs, and every time we had a
question or problem, there has always been someone at Noran to help us out.
Their technical staff is very well-informed, and they are willing to listen to
suggestions for improvements.  In spite of being a smaller company compared to
most of the other confocal dealers, I think Noran has managed to survive quite
well.  Part of the appeal for their confocal system is the super video rate
acquisition.  And things seem to be getting even better with their new product.


Prakash


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                            Y.S. Prakash, Ph.D.

4-176 W. Joseph SMH                       211 15th St. NE #205
Mayo Clinic                               Rochester, MN 55906
Rochester, MN 55905                       (507) 280-8199
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Disclaimer:  These opinions are MINE, MINE, MINE!  I was a spoiled kid!
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